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6398 sharepoint foundation

6398 sharepoint foundation

Question

I get this error log many times,

Event 6398 (SharePoint Foundation) of severity ‘Critical’ occurred 15 more time(s) and was suppressed in the event log

Answers

Sounds like a timer job is failing. There should be more info in the error message.

Service Instance timer execution failed — Event 6398 (SharePoint 2010 Products)

Event ID 6398 (Windows SharePoint Services health model)

  • Marked as answer by Emir Liu Friday, November 23, 2012 3:17 AM

All replies

Sounds like a timer job is failing. There should be more info in the error message.

Service Instance timer execution failed — Event 6398 (SharePoint 2010 Products)

Event ID 6398 (Windows SharePoint Services health model)

  • Marked as answer by Emir Liu Friday, November 23, 2012 3:17 AM

Listing a few links on this problem is not the solution. Not to mention a search query in Bing. I have the same problem and restarting the timer services does not help at all.

6398 is a ‘bucket’ error code. You get it when SharePoint hits an issue with one of the hundred + timer jobs and dumps it out with a generic code to the event viewer. For 6398 errors you have to dig much deeper than just the error code.

This is one of the drive-by questions that is so brief as to be unanswerable, in that case a Bing search is probably all it merits and probably far more use than listing a solution which might work through pure chance.

If you can get some more detail from the body of the message, and in a perfect world, the ULS logs, then stick it up in a new thread. We’ll try to help you identify what the solution might be.

  • Edited by Alex Brassington Saturday, November 16, 2013 2:13 PM
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I know this is an old question, and the original poster has probably found the solution to this by now, but this is the first result on Google for event 6398, so I’m going to post this for anyone else who comes across this topic.

There should be another event 6398 in your event log that says something like «The Execute method of job definition Microsoft.SharePoint.Administration.SPSqmTimerJobDefinition (ID long-string-of-characters) threw an exception.»

If you don’t know which timer job this is you can open Central Administration, go to Monitoring, then go to Review Job Definitions. Then you can type Ctrl+U to open up the source code for the page in IE. From there do a Ctrl+F and type in the first few characters from the long-string-of-characters. This should find the ID of the Timer Job that’s throwing the exception. The name of the timer job will be enclosed in the url tags. From there you can do a Google search for that timer job and the error it’s giving you.

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